{"id":18258,"date":"2020-11-10T15:32:21","date_gmt":"2020-11-10T15:32:21","guid":{"rendered":"http:\/\/www.evopayments.us\/staging\/?p=18258"},"modified":"2021-12-10T11:45:04","modified_gmt":"2021-12-10T16:45:04","slug":"increase-pos-added-value-with-gift-cards-e-commerce-and-other-services-this-holiday-season","status":"publish","type":"post","link":"https:\/\/www.evopayments.us\/staging\/increase-pos-added-value-with-gift-cards-e-commerce-and-other-services-this-holiday-season\/","title":{"rendered":"Increase POS Added Value with Gift Cards, E-Commerce, and Other Services this Holiday Season"},"content":{"rendered":"\n<h5 id=\"competition-will-be-fierce-during-the-2020-holiday-season-and-point-of-sale-pos-added-value-services-can-help-retailers-differentiate-their-businesses-and-win-wallet-share\">Competition will be fierce during the 2020 holiday season, and point of sale (POS) added value services can help retailers differentiate their businesses and win wallet share.<\/h5>\n\n\n\n<p>Value-added services from your payments partner enable merchants to create new offerings and customer experiences before the holidays.<\/p>\n\n\n\n<p>The holidays have long been retail\u2019s Super Bowl\u2014<a href=\"https:\/\/nrf.com\/insights\/holiday-and-seasonal-trends\/winter-holidays\/winter-holiday-faqs#:~:text=What%20percentage%20of%20annual%20retail,be%20higher%20for%20some%20retailers.\" target=\"_blank\" rel=\"noreferrer noopener\">retailers averaged 19 percent of their total annual revenues<\/a> over the Thanksgiving-through-Christmas frame during the past five years, according to National Retail Federation, and that number runs far higher for many merchants.<\/p>\n\n\n\n<p>But the coronavirus pandemic has markedly changed the outlook for this year\u2019s festive season, with consulting firm <a href=\"https:\/\/www2.deloitte.com\/us\/en\/pages\/about-deloitte\/articles\/press-releases\/a-tale-of-two-holiday-seasons-as-a-k-shaped-recovery-model-emerges-consumer-spending-heavily-bifurcated.html#:~:text=15%2C%202020%20%E2%80%94%20Holiday%20retail%20sales,during%20the%20November%2DJanuary%20timeframe.\" target=\"_blank\" rel=\"noreferrer noopener\">Deloitte<\/a> calling for sales to climb just 1 percent to 1.5 percent, in contrast to the 4.1 percent uptick that the NRF reported for 2019. That\u2019s because consumers, hit by job losses and economic uncertainty, are expected to tighten their gift-giving purse strings. Case in point: A survey from consultant <a href=\"https:\/\/home.kpmg\/us\/en\/home\/media\/press-releases\/2020\/10\/consumers-engaging-in-holiday-shopping-this-year-will-spend-18-percent-less-than-last-year-kpmg-survey.html\" target=\"_blank\" rel=\"noreferrer noopener\">KPMG<\/a> says holiday shoppers are budgeting 18 percent less than last year, while Deloitte sees a 7 percent decline in planned spending. <\/p>\n\n\n\n<p>That\nmeans the battle for wallet share will only intensify in the weeks ahead as\nretailers maneuver for each and every sale in a bid to bolster their bottom\nlines.<\/p>\n\n\n\n<p><strong>What\nSolutions Providers Can Do to Create a Happier Holiday <\/strong><\/p>\n\n\n\n<p>There\nare things you can do to serve the sector this season with value-added\nservices. Retailers might have systems and solutions in place\u2014but if they\u2019re\nnot fully integrated with shopper preferences and priorities at their core,\nsellers might be missing out on crucial commerce opportunities.&nbsp; <\/p>\n\n\n\n<p>One quick win? Adding <a href=\"https:\/\/www.giftcards.com\/gift-card-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">gift cards<\/a> to point of sale (POS) platforms. It\u2019s what the people want, says NRF, which found that gift cards topped most consumers\u2019 wish lists in 2019, ahead of every other category from apparel and accessories to electronic gadgets and home goods. Deloitte\u2019s 2020 holiday outlook says 72 percent of consumers plan to purchase gift cards, spending an average of $242. They\u2019re also the gift shoppers are most likely to give (48 percent) and to hope to receive (42 percent), Deloitte says. And they\u2019re a natural consideration for consumers who rallied around their favorite local businesses at the height of the pandemic by purchasing gift cards to help keep these struggling mom-and-pops afloat. <\/p>\n\n\n\n<p>Gift\ncards aren\u2019t the only value-added service retailers should be considering. The\ntime is ripe for retail clients to deploy a robust loyalty solution that can\nhelp create sticky shoppers incentivized to patronize their favorite merchants.\nHow can you convince retailers to invest in a full-bodied loyalty play? They\nmight be interested to know that working with an integrated loyalty solution\nthis holiday can help them personalize their customers\u2019 experiences, which can\ndrive attractive revenue windfalls. A loyalty play beyond the standard punch\ncard can clue retailers into their areas of strength and weakness, illuminating\nopportunities both for improvement and for fresh investment.<\/p>\n\n\n\n<p>Another\nway to incorporate value-added services into a POS system is to integrate\nmarketing solutions. Automated marketing, experts say, enhances customer\ncommunications and engagement and gives retailers the firepower to issue the\nright message at the moment when shoppers are primed to purchase.<\/p>\n\n\n\n<p><strong>POS\nAdded Value Services Give Retailers the Capabilities They Need<\/strong><\/p>\n\n\n\n<p>This\nholiday, retailers can differentiate their services by offering rich new POS\ncapabilities that will attract shoppers to their stores over the competition.\nExplore the value-added services available from your payments partner, which\ncan mean less of an integration headache for your retail client (and your\nteam), and they can get these new features rolled out in time to cash in on the\nholiday crowds.<\/p>\n\n\n\n<p>As the season of giving kicks into high gear, take the time to explore the add-on options your payments provider has on offer so you can initiate an informed conversation with retailers on how value-added services can help them win the holidays\u2014and beyond. No merchant wants to be left behind in the retail technology arms race when turning on enticing new features can help them quickly gain a leg up on their retail rivals. Retailers that use every POS weapon at their disposal can head into the peak season, knowing they\u2019re equipped to deliver the experiences consumers crave\u2014and capture every last dollar that\u2019s up for grabs.<\/p>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\"\/>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n    <div class=\"cta cta-full\">\n        <img src=\"https:\/\/www.evopayments.us\/staging\/wp-content\/uploads\/2019\/11\/cta_full-width_3.jpg\" alt=\"\" \/>\n        <div class=\"content-holder\"> <!--this extra div is needed to make line behind content and above image-->\n          <div class=\"content\">\n            <h3>Connect with Us<\/h3>\n            <p>With business activities in 50 markets and 150+ currencies around the world, EVO is among the largest fully integrated merchant acquirers and payment processors in the world.<\/p>\n            <div class=\"button-container\"><a href=\"\/about\/contact-us\/\" class=\"btn border\">Contact Us<\/a><\/div>\n          <\/div> <!-- \/.content -->\n        <\/div> <!-- \/.content-holder -->\n    <\/div><!-- \/.cta -->\n\n        ","protected":false},"excerpt":{"rendered":"<p>Competition will be fierce during the 2020 holiday season, and point of sale (POS) added value services can help retailers differentiate their businesses and win wallet share. Value-added services from your payments partner enable merchants to create new offerings and customer experiences before the holidays. The holidays have long been retail\u2019s Super Bowl\u2014retailers averaged 19 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":18259,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":3,"_editorskit_typography_data":[],"_editorskit_blocks_typography":"","_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","_mi_skip_tracking":false},"categories":[49],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Increase POS Added Value with Gift Cards, E-Commerce, and Other Services this Holiday Season - EVO Payments<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.evopayments.us\/staging\/increase-pos-added-value-with-gift-cards-e-commerce-and-other-services-this-holiday-season\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Increase POS Added Value with Gift Cards, E-Commerce, and Other Services this Holiday Season - EVO Payments\" \/>\n<meta property=\"og:description\" content=\"Competition will be fierce during the 2020 holiday season, and point of sale (POS) added value services can help retailers differentiate their businesses and win wallet share. Value-added services from your payments partner enable merchants to create new offerings and customer experiences before the holidays. 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Value-added services from your payments partner enable merchants to create new offerings and customer experiences before the holidays. The holidays have long been retail\u2019s Super Bowl\u2014retailers averaged 19&hellip;","_links":{"self":[{"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/posts\/18258"}],"collection":[{"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/comments?post=18258"}],"version-history":[{"count":14,"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/posts\/18258\/revisions"}],"predecessor-version":[{"id":20683,"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/posts\/18258\/revisions\/20683"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/media\/18259"}],"wp:attachment":[{"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/media?parent=18258"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/categories?post=18258"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.evopayments.us\/staging\/wp-json\/wp\/v2\/tags?post=18258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}